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Netshell repair  = netsh dump ras ,click Enter, netsh int ip reset all, click Enter, netsh winsock reset, click Enter , restart computer
Delete the Adapter or Internet Adapter and the cache, then restart the computer
Disable firewall, anti-virus, and pop-up blocking software
Back up the personal files, then delete and reinstall the software
File in CPR (Contact ur sup before filling in CPR)